“Delivering The Straight Talk That People Want, Need & Deserve To Hear”

The election campaign is in full swing at all levels – local as well as national. As a result, we are so accustomed to hearing politicians tell us what they think we want to hear. This doesn’t make it right, just typical. Because of the amount of commercial, talk radio, and cable TV shows that… Read more »

“Phone Numbers (Ours & Theirs) Are Key To Connecting With Each Other”

If we could only get one piece of information from a potential customer or client, what should it be? Their email address? While nice to have, this is second. Their phone number is first. Everything else is secondary. If we have someone’s phone number, we can contact them and try to engage them. If we… Read more »

“There’s A Reason That Our ‘Best Practices’ Are Called By That Name”

When we design a project for our clients to provide aging in place solutions for them – as occupational or physical therapists, designers, remodeling contractors, or other types of professionals or consultants – we may have several different objectives in mind. There may be a safety issue that primarily is driving the proposed renovations. Safety… Read more »

“Coffee Is As Close To A Perfect Beverage As We Can Find”

Over the past few years, there have been several studies on coffee. Initially, I think the research was an attempt to prove that it was harmful to consume and to dissuade people from using it. Nevertheless, the results cited several health benefits from coffee consumption. Not long after that, a second and then a third… Read more »

“Hiring Someone As An Independent Contractor May Not Be So Simple”

With Tax Day just around the corner, it’s appropriate to look at who is treated as an employee and who can qualify as an independent contractor. As an employer, it may be advantageous to treat people as independent contractors and have them take care of their federal tax burden. This saves you time, money, accounting,… Read more »

“‘Whatever It Takes’ Sounds Like A Good Strategy, But …”

Many people are committed to solving problems or finding ways to get ahead in their business. They are dedicated to succeeding and are quite diligent about making things happen. When asked what they are willing to do to be successful, they reply “whatever it takes.” On the surface, this sounds like a great response – people… Read more »

“Listening Between The Lines For More Effective Communication”

We know how important listening is for communication in general. It’s even more important for understanding the needs of our aging in place clients and consumers while we are meeting with them in their homes or speaking with them on the phone before meeting with them because the interaction time is condensed. Sometimes we have… Read more »

“Connecticut CAPS Classes Well-Attended & Well-Received”

We just finished offering the three-days of classes for the CAPS (Certified Aging In Place Specialist)) designation in Hartford, Connecticut at the New England Assistive Technology (“NEAT”) Center at Oak Hill. Except for a little snow and cooler than normal weather, it was great. The warm exchange in the classroom and the facility more than… Read more »